Unfortunately, I somewhat agree with you. It doesn’t appear to me as if anyone from FireRTC is responding to anything posted in this forum, and so there’s no clear indication to me that anyone from FireRTC is actually doing anything to maintain or improve the system.
I think this is a difficult system to fund, and certainly difficult to scale and monetize. Because while some people might use it for TOTALLY legitimate purposes, as you scale it up to try and monetize it, some users will invariably unknowingly use it to harass innocent people (eg. well meaning “scambaiters” who don’t really know what the fuck they are doing), and I am sure there would be some who would use it for semi-legal to totally illegal purposes (eg. from teenage pranksters to SWATers and bomb threat felons).
Couple all of that with the problems of vetting users, and problems tracking their use of the system, and problems associated with vetted users letting other people use their account, and problems responding to civil and criminal lawsuits regarding questionable use of the system, and problems related to how the FCC’s upcoming SHAKEN/STIR protocols will affect the system, and I think it should be clear that they have a complicated system to deal with.
But I hope that they are working to keep the system viable, and I hope that they are trying to reach out to various communities at large to see if they can get the backing that they need to keep the system moving forward.