After months of toiling, our devs rolled out our new platform late last week. While it didn’t go completely smoothly (sorry about the Initializing thing), the new platform will address some long standing issues. First and foremost, it has fixed the DTMF (dialed digits) bug that made is necessary to use an external source to navigate IVR menus (press 1, etc). It also fixes the transfer out feature, and will allow us to restore call recording.
Finally the new platform will allow us to act on the feedback we have received in this forum and roll out new features as well as countries to send traffic to.
Thanks for all your support, you truly are an amazing community of users.
Take care, and as always, Happy Calling!
–Buddy